Frequently asked questions

Help for Sharepoint

Help for Wordpress

Help for Windows and Mac OS X

About the Effect Maker

Effect Maker Frequently asked questions


Where can I get support?

If you have any problems with the software, whether it is the basic or pro version or you just want to give feedback, don't hesitate to contact us at Mandomartis support.


I see strange behaviour when inserting the same configuration name into a page several times

Only a single configuration name is supported per page. This happens because the function names and variables are named the same in the scripts, thus conflicting with each other. However as a workaround, you can open the configuration in Effect Maker, save it under another name and insert it together with the first configuration, even if you didn't do any changes.

My images appear strange and too big for the effect

Make sure that the images you upload are of roughly the same size like the effect area (width and height fields).

My image based effect doesn't work

Make sure that the images you have specified really exist in your upload folder or image gallery. Some effects (like Image Scroller) crashes if the images don't exist. This could happen if you delete images from your upload folder or image gallery and you have effects that depend on those images.

I get this error in Sharepoint: "Could not load effect configurations. Error message:Access denied. You do not have permission to perform this action or access this resource."

If you are trying to use the Effect maker web part on a public web site it won't work for anonymous users. This is a bug in Sharepoint which means that apps cannot read from lists in public web sites, there's no workaround for this. If you or one of your users get this on your private Sharepoint site collection, then make sure that these users have at least read rights to the Effect Maker User Configurations and Effect Maker Work Folder lists.

How do I get more effects in my Effect Maker library?

If you have the basic edition which is the free, upgrade to the pro edition which has many more effects!

 

Home |  About Us  |  Effect Gallery  |  Buy Now  |  Partners  |  Support  | Privacy Policy  |  Contact Us


© 2002-2014 Mandomartis Company. All rights reserved. Macromedia Flash(TM) is a registered trademark of the Macromedia Company. Java(TM) is a registered trademark of Sun Microsystems.