Q : Is Macromedia Flash required to use the Advanced Effect Maker?
A : No, the only thing you should have is the Flash Player 5.0 installed. Download it by clicking here. You should also have the Java Plugin installed to be able to see our VAC configuration dialog with the online version, which is written in Java. The application requires a Java VM with version 1.4 or later.
Q : What do I need to run the online system on a Macintosh?
A : You must use Internet Explorer 5.0 (or later) and Macintosh Runtime For Java (MRJ) version 2.2.3 (or later) to run the VAC Configurator Java applet dialog. However, the Flash applets can be run in any Mac browser which has the Macromedia Flash 5.0 player installed. Today, most browsers do have this plugin. When running the VAC Configurator Java applet, make sure you have assigned a lot of memory to Internet Explorer. We have experienced effects such as the configurator applet refusing to send data or the browser not wanting to open up a new test window due to a lack of memory. To be able to run the system in OS X, you must use Mac OS 10.2 at least with the latest Java Update.
Q : What do I need to run the application on a Macintosh?
Q : Why do you have so few fonts, only Timesroman, Arial and Courier and the ones that you can copy to your folder?
A : We are in the process of adding more fonts into the system. If you need to use a font in your applet that we do not have, then contact us and we convert it.
Q : Will my Flash applets stop working when my account expires?
A : No, if you are registered (either as a freeware or commercial account) your applets are not time stamped. Your applets on your web page will never expire. Also, note that the application will never expire as well.
Q : Sometimes, the Flash or Java applet disappears on my browser or the memory runs out. I'm using Macintosh with OS 9
A : This is because you have allocated too little memory to your browser. In OS 9.x you need to go to "Get Info" in the Apple icon and change the memory allocation. If you are using OS X the memory is automatically increased when needed.
Q : I get a gray box or a white box when trying to edit an applet.
A : You are probably missing the Java Virtual Machine on your browser. Note that Internet Explorer 6 doesn't include the Java VM by default. You must get the Java Plugin. If you are a Mac OS X user, note that you must run the applet in the Macintosh Classic Environment, due to extensive bugs in the Java Virtual Machine in Mac OS X.
Q : How do I send my Flash applets in e-mails?
A : If you are a freeware user, a link will appear after creating an applet which sends you to the Flash e-mail page. If you are a commercial user, this link which says "E-mail" is in your file folder next to the SWF file you intend to send.
Q : How do I insert my Flash effects into PowerPoint presentations?